As the years of my life have marched by, one of the lessons I have always been challenged by, is asking for what I want. I have to push myself to practice asking for just about everything, and I’ll bet you do too.

Even though I know nearly everyone else in the human race has the same challenge with asking, it doesn’t make it any easier for me.

We have to be brave, stick our necks out, and ask for all sorts of things. Asking invites nourishment. As a mother, I taught my children to ask, and ask assertively and without apology, as a survival skill they’d need when speaking with intimidating adults. Choosing the right words, and articulating our asking helps us be clearer about what we think we want, or might need.

Fact it, people don’t always know what we want, and they can’t read our minds. (Believe me, your boss really, really struggles with this… happen to watch Undercover Boss on CBS last night?)

More often than not, people will surprise you by simply saying “Okay, sure, I can do that.”

Ask, and it shall be given to you;
seek, and ye shall find;
knock and it shall be opened unto you.

For every one that asketh, receiveth;
and he that seeketh, findeth;
and to him that knocketh
it shall be opened.
—Matthew 7:7-8

So here goes… an asking which concerns the care and feeding of Talking Story.

Your RSS reading of the blog (via something like BlogLines or Google Reader, or the Alltop Leadership aggregator) is a wonderful start, and I thank you for deciding to subscribe at all, with the number of choices which are available to you. However in today’s offering of a gazillion blogs and websites, the care and feeding of Talking Story requires even more.

Please consider switching to an email subscription

As a writer who blogs, I feel so acknowledged and appreciated by you who subscribe to Talking Story via email: It tells me you don’t want to miss anything, affirming the effort which goes into publishing the blog, and encouraging me to continue.

Email subscriptions (Click here to get yours) also help you share Talking Story posts with others more easily, so that we can spread the Managing with Aloha mission here, and invite more voices into our conversation. You can print the emails you receive, to talk about workplace concerns in your huddles and meetings. You can forward the emails to whomever you feel the subject matter will be of interest to that particular day: Doing so lets them know you are aware of their challenges or opportunities, that you were thinking about them, and that you care enough to reach out and make the effort. It’s a win-win!

Please click in!

Even better? It is so great when you have an email subscription, yet click directly to the blog to read my post here, immersing yourself in the full “online experience” that email programs and workplaces can firewall out. Even if you choose to silently read and not comment for some reason, your clicks will tell me you were here, and I will know.

Do you know what really sets my heart on fire, and encourages me even more? When we talk story in the way the blog platform makes it possible for us to do so, setting an example for managers in the brave conversations we will engage within here. As you know, I feel we don’t talk story enough in our workplaces; it’s another challenge we need more practice with.

Clicks are the care, and comments are the feeding.

Another thing to remember, is that as the author of Talking Story I start conversations, but I am not always the one to finish them. The email alert you received will never reveal the comments which have been added by others in our Ho‘ohana Community (like this particularly generous one yesterday from Rich). When you are interested in an on-going conversation you can also subscribe to it individually, making it easy to follow along as things progress.

Come talk story here on the blog, won’t you?

That wasn’t so bad! You can practice this too. Use the comments of this posting today to ask me, or others in our Managing with Aloha Ho‘ohana Community, for what you want.

Mahalo nui loa, thank you so much. Good people that you are, you made this pretty easy for me!

Rosa Say

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Preface for any who may be new, or occasional readers:

Subscriptions to Talking Story have spiked in the last week since we said Aloha to Joyful Jubilant Learning, and I am thrilled to have you here. THRILLED. I assure you, joyful learning will always be a part of Talking Story (learning is my Hawaiian value of ‘Ike loa); I cannot imagine it being otherwise.

Reading back over this posting, which follows, I also feel I should explain… There’s a lot of self-indulgent “me” in it, offered up to you as the silent question, “Perhaps you too?”

There are times my posts will “talk story out loud” as a clarity-seeking extension of my own self-talk, and it usually happens on Sundays, a Mālama [stewardship, within caring] day for me. So a truthful caveat that my writing today is normal for me, as the person I am, but not post-normal as the author ofTalking Story, who seeks to deliver more concise writing to you that is not as lengthy, nor with as many posited yet unanswered questions. If you skip this one you will not hurt my feelings, truly. However if you have the time to read it, it might also be the quickest “pleased to meet you,” catch-up, and/or reconnecting you can possibly do with me, for I am committed to giving Talking Story my good stuff, and not the clutter, interesting as it may be, or the sometimes noisy clatter. It’s just that the process of it all needs a writer’s rambling room at times. Sundays suit, are Mālama kind and patient.

A seemingly opposite (but very connected) aside: I also discovered Iain Thomas’s TED talk yesterday, which is a very compelling way to learn about you and not me, and I highly recommend it:

“You and I, We are the Same.” Yet…“we’ve grown up in this digital space, where identity is entirely optional.” —Iain Thomas

You can watch it on my Tumblr, Ho‘ohana Aloha. Click here to see the video (9:28 long).

Glorious weekends, we love thee

It’s Sunday. For many on this particular Sunday, that means the Colts versus the Saints within SuperBowl XLIV with a supporting cast of million-dollar commercial spots. For me, that means thinking and taking stock on a day others in my sports-fanatic household are more than happy to give me that space, especially after I’ve prepped with a great Weekly Review done on Saturday. If the game is good, they’ll have it on tape.

There is no better “taking stock” for me, than following up on something. Then ‘better,’ becomes more meaningful when that following up is with my current Ho‘ohana [my work intention]:
Take 5 in 2010: A Game-Changing Ho‘ohana is what we now turn to updating.

Why game-changing?

No, it’s not more within a SuperBowl metaphor. Game-changing is the first question I answer for myself when the years morph from one into another: Do you want to change your game, whatever it may be, or do you want to tweak the same one, and improve it in some way?

In my case, the 2009 shift into 2010 answer had to do with learning new and different versus more of the same, as a wanting that was tugging at my insides. It was connected to how my learning directly affects my ‘doing’ of most everything (i.e. my productivity: Am I busy, or accomplished? Big difference.)

As the saying goes, “If you keep doing what you’ve always done, you’ll likely get what you’ve always gotten.” Einstein gave this another twist… he defined insanity as doing the same things but expecting different results. Provocative coaching.

Mahalo for being here, and helping

Rands tweeted: “As you write, you need to take your readers with you.”

I think this Sunday is good for that purpose, for much has happened. Besides, as I write, and share things I find and discover, I will take myself with me too, in that “when the student is ready, the teacher appears” kind of way.

Your words can move you if you let them

I have written that adopting mantras can be powerful. In Managing with Aloha, we refer to it as the power of our Language of Intention [MWA Key Concept #5] for the words we speak and act upon are incredibly quick and efficient in effecting shift in workplace culture.

Sometimes I will rediscover this key myself, and on a very personal basis, and by now you’d think I’d no longer be surprised by the way that works, but I am. Keeping my sense of wonder about it all is good, I suppose… yes. We have to know that there are forces at play stronger than we are, fragile and mistake-prone humans that we are (hmmm… more to explore here with the concept of love as a strengthener… will table the thought, for now.)

My Ho‘ohana Sculpting. MWA is inseparable

Back in December, as 2010 drew to a close, I posted Take 5 in 2010: A Game-Changing Ho‘ohana. In brief, updated form, the thoughts, and possible mantras within it, were these:

  • “My overall strategy for 2010 became clear to me early on: Less will be more.”
  • Taking 5 has proved so good for me in the past, and I trust it. Here are the 5 things I now consider the lumps of clay awaiting my own Ho‘ohana sculpting throughout 2010:”

1. Say Leadership Coaching (my business umbrella) will serve Great Managers directly

Learning and stretching is glorious: They grow you. However the truth is that I had allowed too much mission-creep to sway me from my own Ho‘ohana focus. And guess what? In the process of better focus, we can do much for everyone who aspires to self-manage, and self-lead, or manage and lead with their ideas and demonstrative illustrations versus by managing others.

2. M/L Practical: The 30/70 Mission of Managing with Aloha

“M/L Practical” refers to leadership (L) creating energy as our greatest resource, with management (M) channeling that energy in the best possible way. 30/70 is a weekly measurement and action application of the time we devote to each: 30% to leading and 70% to managing. Generally I will write on leading each Tuesday, and on managing each Thursday, with publishing at Say Alaka‘i keeping me on track.

3. Jobs Reinvented and Delivered for Best Livelihood

Not only are business models being reinvented post the “Great Recession;” so is work, job, and career. Do we understand our true relationship with wealth? Our values can help guide us: Values are the Bedrock of Hard Reality.

4. Small and Nimble Self-Managing Teams and Tribes

And small and nimble everything else, it turns out. Self-reliance is speaking up in a louder voice too, a voice we all should welcome, I think. Teams and tribes demand that choices are made. Choices about involvement, about managing, about leading, about good following. There are choices about commitment, the honoring of character, and respect for culture.

5. Critical, Consistent, Clear Communication: “Communication is huge and we need a focus.”

Increasingly true, each and every day. It presses on me, hard and insistent. It battles within me constantly: Communicate, yet quietly reflect first. Communicate with clarity, yet be open to ambiguity and variance. Communicate, yet debrief in private, and self-edit.

Each point has gotten sharpened or strengthened, has spoken up louder, or has intensified somehow. These past few weeks have been affirming and amazing.

For today, and to wrap this up in some way, these are two milestones… movable rocks I am painting with emotional images (like those torches the final 3 burn on Survivor!)… polished stones I will hold in my hand to feel their presence, solidity and strength…

Of Significance: 1. Learning is a never-ending Project

But even learning needs boundaries.

7 short days ago, I declared “game over” for Joyful Jubilant Learning: Learning Healthy and Joyful Endings. I surprised many with my decision; I surprised myself. There were others who completely understood, or who were not surprised at all, or who had wondered why it took me as long as it did to arrive at my place of ending. Not-so-oddly when you think about it, these others were some of the ones closest to the project.

Today, a mere week later, I can best think of Joyful Jubilant Learning as a project of stellar proportions, and not a blog I ended. “Project” does not minimize it in any way, believe me. I love, and thrive in Wow Projects. JJL was stellar in that it challenged me, and others, to open up our learning in Palena ‘ole capacity-stretching. Palena ‘ole is MWA Key Concept #9:

9. Palena ‘ole (Unlimited Capacity):

This is your exponential growth stage, and about seeing your bigger and better leadership dreams come to fruition. Think “Legacy.” Create abundance by honoring capacity; physical, intellectual, emotional, and spiritual. Seek inclusive, full engagement and optimal productivity, and scarcity will be banished.

Learning is a never-ending project for all human beings who want to grow, believing in their own unlimited capacity. Yet we do have to manage our Learning within focus-sharpening boundaries with reasonable edges at times, making it a “short and deep” project of significance with a defined beginning and decision-bearing end. Otherwise, it can take over everything else.

For some, learning at JJL meant community. For others, learning with JJL meant “learning apart together.” Thank you so very much Lodewijk for that clarity. To you who chose that route, silently yet resolutely sticking with us in spirit whenever we vocal JJLers nagged you to be more visibly involved, I admire you, and better appreciate you now, if indeed you stuck with your learning.

Stellar Wow Projects give back in many ways, and , as raw as it still feels for some of us, I am very confident that JJL will continue to give.

Of Significance: 2. Communication benefits greatly from Sense of Place

I think this one also connects to “Less is more” and “Small and nimble.” I am still craving more FOCUS and as a publisher, I am fully aware how much every part of my life marches to the rhythm of how and what I am communicating in any point in time in different team circles.

And oh, what a vicious circle this can be…

Accomplishing is a smaller chunk than all of doing.
Can we do less, yet accomplish more?

Doing is a smaller chunk than all of communicating.
Can we communicate less, but get more done?

Communicating is a smaller chunk than all of thinking.
Can we think less, yet communicate more?

Thinking is a smaller chunk than all of learning.
Can we learn less, yet think more about our learning?

While critical, learning is smaller than the largeness of living.
And in our living, place can mean almost everything.

Another thing that JJL taught me so well, painfully so at times, was that communities and teams are defined by place too, not just people.

To help me focus on my game-changing in 2010, I need to recommit to Sense of Place [MWA Key Concept #8] in some tangible ways which are connected to how and where I communicate. So these are my decisions going forward, with where, for some very practical and tactical reasons, I will communicate from.

You will see more detail evolve as it happens; all need some transition time and may not start immediately, but soon. All are already in process. As usual, I start with Ho‘ohana intentions in the form of another Take 5: My manageable, small chunk of choice.

  1. One place as “true blog” and that is here, at Talking Story, my mothership. I have changes planned for all the other domain names I own and publish under the Ho‘ohana Publishing umbrella; stay tuned.
  2. One place as “Hawai‘i citizen publisher” and “my local” and that will be at Say “Alaka‘i.”
  3. One place in “conversational web-based social media” and that will be on Twitter, and simplified in one account @rosasay. I make no apology for other places I share or broadcast online and choose not to converse; it is intentional.
  4. One place from which I will draw subject matter for any additional writing I do as a guest author, and one place from which all business models, coaching, writing, speaking presentations, teaching workshops, and new projects will flow in 2010. It is the one place from which all value-alignment will root, and remain fertile, and that is Managing with Aloha.
  5. A place I will still say “no” to throughout 2010, despite the more popular web marketing “wisdom” we are bombarded with: I will not be doing any email newsletters over and above, or different from the ways you can now get my publishing alerts directly into your inbox: Via Feedburner subscriptions to either this blog, Talking Story (click here), or if you want even more, my Tumblr, Ho‘ohana Aloha (click here).

Clarity is such a beautiful thing! It is kind. It can soothe and heal.

Where do you stand with your Ho‘ohana, this 6th Sunday into 2010? Mālama yourself. It feels really, really wonderful.

Photo Credits: Posse of painted stones by Isot pihvit pizzat on Flickr

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In yesterday’s posting, You’ll Be the Company you Keep, I wrote,

Aloha accepts all people unconditionally as our fellow human beings, worthy of the Aloha we then give, within the values-held belief that all people are good, and thus worthy of our love. And remember: If you are to receive that beautifully authentic Aloha Spirit from other people, you have to be obsessed with giving them yours first!

Keep this positive expectancy, and optimistic belief close to you: If people seem less than good at any given time, it is a behavioural issue, or an expression of where their values are at a disconnect with yours; they are not irreparably “bad to the bone.” Everyone can always return to a place of their goodness.

Today, an excerpt from Managing with Aloha (you have it, right?) which tells how a very significant event in my life more than 25 years ago firmly cemented this belief within my mana‘o (the beliefs and convictions which become our truth, for they connect to our mana, and spirituality).

A very happy Aloha Friday,
Rosa

A Moment to Share, by Wazari on Flickr

Correcting behavior, preserving self esteem

There is a parenting lesson that can help you be a great manager.

When I had my first child I was your typical obsessive new mother, seeking to find the perfect pediatrician for her care. My obstetrician tried to help me identify candidates to interview, but no one was quite good enough. So the day came that my daughter decided to arrive six weeks prematurely, and fragile as she was, she really needed that great pediatrician whom I still had not found for her. From the delivery room she was quickly taken from me to get the care she needed from some mystery man my own doctor summoned.

When I woke up in the recovery room two hours later, the mystery man was standing next to my bed, and he said, “Congratulations, and don’t worry, your daughter is fine.”

Still not fully awake, I asked him, “Are you going to be her doctor?”

He answered, “Well, that’s up to you, and I understand you give a tough interview. I think she’s really beautiful, and I’d like to be her doctor, so you can ask me whatever you’d like to know. Can I share something with you first?”

Not feeling much like talking anyway, I silently nodded, and this is what he said.

“I’m sure that the moment she is brought back to you, you will believe there is no possible way you could love another human being more completely. But being her mother will require a lot of you. Days will come that she will misbehave and make you furious, and you’ll have to be very careful about what you say to her. No matter what happens, you need to remember how much you love her at this moment, and never ever tell her that she is a bad person. You can tell her that you are disappointed in her behavior, but because you know how great she really is, you know she is capable of wonderful things, and she can behave better from now on. Then you ask her to, for she must choose to. Whether I’m her doctor or not, will you remember to do that for her?”

Again, I nodded.

No other question came to mind for me. As far as I was concerned, the interview was over, and Dr. Galen Chock became her doctor. Three years later he’d begin to take care of my son as well, teaching me even more about being a good mom for my children with every well-baby visit, immunization and yearly physical. Over the years I’ve kept my promise to him, telling my children how great they are whenever I can, and telling them I am positive they are capable of making good choices for themselves. I applaud like crazy when they do.

I’d recall Dr. Chock’s advice on a day I was stewing about what to do with a particular problem-child employee: It was one of those “aha!” moments in management for me. I realized that what Dr. Chock had said in the recovery room held the same promise and potential for the staff I managed. Love and respect the person, treating them with the dignity they will seek to earn from you, correct and guide their behavior. If there are any variables to be sought out, they are probably lurking in the reasons behind the choices that had been made; talk them out.

My problem child was summoned, and I prepared my thoughts for our meeting. I thought back to when I first hired this employee, remembering why I’d considered him such a great candidate, and why I had been so excited about making him the job offer. I thought about all his successes as he sailed through his introductory period, securing customer compliments, nailing his performance review with honors and graduating probation with flying colors. I thought about some great things he’d done just in the last few days.

When he entered my office, his feet did their duty, shuffling him reluctantly forward as his eyes avoided mine. He was embarrassed and filled with dread. He knew he’d disappointed me, and clearly he was disappointed with himself. This was an employee anticipating a lecture and bracing himself for punishment: He knew he’d done wrong and he expected me to hammer him for it. This was someone who clearly needed the arms of Aloha to reach out to him.

His demeanor did not change my resolve to tackle the problem head on, and that afternoon we did speak of why he’d made the wrong choice when he had other options. But I didn’t lay into him as he expected me to. Instead I told him I knew he was capable of better, I’d seen it in him on an almost daily basis, and I knew how good he was when he was at the top of his game. So I asked him please, could that be the way he conducted himself at work from here on in? And he did.

We’d come to an agreement that afternoon: If he struggled with a future choice for any reason, he’d raise his hand, and I’d be there to help guide him through it. As I write this today he is known as an informal leader among his peers, for he has learned to carefully evaluate the choices that seem obvious and dig deeper for those that should also be uncovered. His opinion is consistently sought by his co-workers and by his manager. He is no longer a problem child: He is a role model of outstanding performance.

Aloha was in my office that day. As I recall, the word “Aloha” may not have specifically been spoken. It was there as the outpouring of good intent between us. It was a value we shared, one that gave us a comfortable and workable common ground. It centered our purpose for meeting as two human beings, and it gave focus to our conversation, even when there were difficult things to be said. The day was yet another example of what values-centered leadership can successfully do for a manager.

With my good daughter, Times Square, New York City just two weeks ago

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And “keep them” or not, you’ll be the company you love with Aloha.

We have all heard the sentiment of my post title in some form. Perhaps our parents said it to us first, as they protectively watched us choose our earliest budding friendships, fully knowing how little they could truly change or minds; usually they’d make us more stubborn about it.

Photo credit: Reunited by leipiaf.geo on Flickr

You may have proved them wrong back then. Or, you may have had to admit they were right, as they smiled that “I told you so” look parents can have without having to say a single word.

Did you learn the wisdom of the admonition as you got older? Are you choosing well, when choosing the company you keep, whether they be friendships, networking liaisons, community associations or workplace teams?

And relevant to Alaka‘i managing and leading, how is this a management topic?

1st, can Aloha be choosy?

Now this may also sound a bit off-topic to you as my first posting since announcing my intention to focus on the value of Aloha in the coming weeks, for isn’t Aloha the value of unconditional love and acceptance?

Yes it is.

So how do we reckon with being choosy about people?

Aloha accepts all people unconditionally as our fellow human beings, worthy of the Aloha we then give, within the values-held belief that all people are good, and thus worthy of our love. And remember: If you are to receive that beautifully authentic Aloha Spirit from other people, you have to be obsessed with giving them yours first!

Keep this positive expectancy, and optimistic belief close to you: If people seem less than good at any given time, it is a behavioural issue, or an expression of where their values are at a disconnect with yours; they are not irreparably “bad to the bone.” Everyone can always return to a place of their goodness.

2nd, what comes next, after acceptance?

Beyond this foundational belief, we must be realistic when we think about what comes next, after our unconditional acceptance lays a good-attitude foundation. We know we cannot be all things to all people; we cannot possibly act on all our attentions with Ho‘ohana intention. (About Ho‘ohana).

This “what’s next?” intention is where our deliberate choosiness comes into play. Who will we align our actions with, for beyond Aloha, they share in other values currently within our Ho‘ohana’s intentional and disciplined focus?

Perhaps ‘Ike loa (lifelong learning) is the value: Who will we associate with, intending to learn from them? We know how much learning can open us up, and with very personal vulnerability, and we know we learn best from other people. Who we will learn with is a question that all who had learned at Joyful Jubilant Learning now wonder about in that context of online, community-based tertiary learning, yet it should be a constant choosing done by all who will be Alaka‘i managers.

Perhaps ‘Imi ola (creating best-possible life and legacy) is the value: Which vision and mission will we support, and lend our voices to? Which cause will we champion, knowing that it can add richness to our life and make some meaningful difference to others? What effort reflects the values we believe in, and also want to be known for, today and after we leave this earth?

This train of thought echoes something Dave Rothacker of our Ho‘ohana Community said in his comment here yesterday: Dave wrote,

I love your sentence Rosa: “Opportunities present themselves as long as I pay attention.” This paying attention part is half of the equation towards success. The other part is “doing.”

What you do speaks so loudly, I can’t hear what you say

Your “doing” of everything puts up a kind of mirror of what you believe is worthy of your efforts. Otherwise, why bother?

Conversely, if your actions are very badly chosen, and seem a disconnect from your normally demonstrated values, you will cause people to wonder if you have changed course with your convictions, if you are currently paying attention as you should, or if you are trying hard enough. They might wonder if you’ve given up on something, or if you even care enough to make better choices.

What you do, will always precede the reputation you have, and no matter what you might actually say. Our reputation is something we earn; it gets awarded to us by others.

When Alaka‘i is the value

I must assume you have read this far, because you seek to self-manage well, and manage others as your calling. (Blog check: Is this Talking Story? Check, and Alaka‘i is the value of managing and leading well, and with Aloha.)

When management is your calling, and you’re on the job for the right reasons, you are passionate about helping people within goals connected to their self-development. You want to support, enable and empower them. You serve them as you teach, coach and mentor them to stretch, learn, grow, and get continually better.

The workplace basics you steward and foster:
Your team represents good people who always work with “good behaviour.” The workplace is values-aligned, and they are productive within it. Call this that basic of Aloha acceptance.

The choosing of “what’s next” for you both:

  1. Self-management, and self-leadership. We work on ourselves first to set a good example (live and work with aloha) and to inspire others (manage and lead with aloha)
  2. Good to great self-development: Ho‘ohana causes something to happen. You work on moving from consistently good, to the greatness you are capable of, Palena ‘ole, without limits and in all capacities (physical, intellectual, emotional, and spiritual).

And let’s get real: Managers will indeed choose who they will do this with. They are supposed to be choosy! If they aren’t choosy about it, they’re frustrating everyone else. The stars within any workplace are never content working with others who are apathetic, complacent or mediocre: Low performers bring them down, and drain energies.

When Aloha is woven through-out this progression as your guiding value, there is simply no way you can go wrong. Even when your results may differ from what you originally set your sights on, you have discovered that love applied within your work (your Ho‘ohana) has become a strengthener for you.

You’ll be the company you keep

This process, of applying the value of Aloha to where you Ho‘ohana, and intentionally work as a manager, is all about the managing and leading which concerns other people. It is something Alaka‘i managers work on every single day. More often than not, they work on it every single working hour.

But make no mistake about it: They choose to do so, and they do it, getting great work done.

Within this choosing, there are times you will make the hard decision to release someone from your team. Be brave about that decision when you know you have done your best in trying to work with them, for if you have done your Aloha best, that decision to release them is best too. You’ll be releasing them to a new and likely better possibility with discovering their own Ho‘ohana elsewhere; you’ll usher them back to their foundational good.

Photo credit: Light, God’s Eldest Daughter, by hlkljgk on Flickr

The release from obligation or an ill-chosen job is a gift when given with the strengthening love of Aloha:

Work gives meaning to our lives. It influences our self-worth and the way we perceive our place under the sun. Being great at what you do isn’t just something you do for the organization you work for, it’s a gift you give yourself.
~ Robin Sharma says “Be a Rock Star” in The Greatness Guide

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February’s Strengthening. We know it as Love.

Oh February, you are so predictable!
As a song goes… you are my funny Valentine…
As so many of us do, when February arrives I immediately think of LOVE, and of what the word currently means to me. Not in its usual, universal definitions, for we keep those with us all year through, but in its more [...]

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Once a JJLer, always a JJLer!

The alternative, is to stop learning. And that, is INCONCEIVABLE.
Today we bid a fond Aloha to Joyful Jubilant Learning:
Learning Healthy and Joyful Endings
I never imagined this would be one of the changes on our horizon as 2010 began. Yet as I sit here writing to you, I am sure this change was meant to be, [...]

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They like you. But do they perform for you?

I asked the young man taking me on a workplace tour about his company’s management team, admitting that I had not met all of them yet; “What are they like?”
We’d been walking and talking for a good amount of time, and so my question was not entirely out of context or noticeably surprising to him.
His [...]

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Values are the Bedrock of Hard Reality

“Soft and fuzzy” has taken a severe hit with our recent economic tumbles. You know what I mean; those workplace humanity concepts which fall beyond the bottom line. We were doing fairly well working on them for a while, and our very rational, genuine selves will speak up and say, “Oh, don’t worry, we haven’t [...]

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Commitment, Character, and Culture

The word ‘commitment’ has come up in several coaching conversations I have had with managers lately, so often that I’ve been forced to sit up and take notice, and listen more deeply to why it is being said.
“His/her commitment level is eroding.”
“There is a lack of commitment in his/her approach which I do not understand.”
“Isn’t [...]

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Tomorrow is the Future Too

When managers lead in a clear and compelling way, they create energy all around them.

What is true leading all about? From the archives:
3 Ways Managers Create Energetic Workplaces
Our Say “Alaka‘i” vocabulary is worth repeating:

LEADERSHIP is the workplace discipline of creating energy connected to a meaningful vision.
MANAGEMENT is the workplace discipline of channeling that mission-critical energy [...]

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