Comments on: 5 Things Employees Need to Learn—From You http://talkingstory.org/2007/05/5-things-employees-need-to-learn/ Starting new conversations in the workplace! Tue, 07 Feb 2012 17:13:02 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Talking Story with Say Leadership Coaching http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-777 Talking Story with Say Leadership Coaching Mon, 23 Jun 2008 15:20:28 +0000 http://talkingstory.org/?p=378#comment-777 <strong>Get permission or ask for forgiveness?</strong> I've just done a guest spot for the www.CrankyMiddleManager.com newsletter which was sent out today by Wayne Turmel. Each month, Wayne will ask a readers' question of a guest he'd once featured on his CMM broadcast, and I was his Get permission or ask for forgiveness?

I’ve just done a guest spot for the http://www.CrankyMiddleManager.com newsletter which was sent out today by Wayne Turmel. Each month, Wayne will ask a readers’ question of a guest he’d once featured on his CMM broadcast, and I was his

]]> By: Talking Story with Say Leadership Coaching http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-778 Talking Story with Say Leadership Coaching Thu, 07 Jun 2007 12:00:53 +0000 http://talkingstory.org/?p=378#comment-778 <strong>New to management: 2 Learning Hit Lists</strong> After re-visiting 5 Things Employees Need to Learn—From You last week, this past Monday’s post got me thinking, how would this list be any different, if the new employee was a manager? Initially, I thought, it won’t. New managers are New to management: 2 Learning Hit Lists

After re-visiting 5 Things Employees Need to Learn—From You last week, this past Monday’s post got me thinking, how would this list be any different, if the new employee was a manager? Initially, I thought, it won’t. New managers are

]]> By: Rosa Say http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-776 Rosa Say Fri, 01 Jun 2007 20:46:43 +0000 http://talkingstory.org/?p=378#comment-776 Good add Pete - and James! mahalo nui for sharing it here. You put together a good listing Pete, and I'm adding the permalink here for this conversation once it drops off your main page: http://www.greatcircle.com.au/2007/05/29/ten-customer-service-maxims/ Your #7 speaks volumes: Your job is important; that’s why customers come to you. Treat yourself with respect and learn your job well. Good add Pete – and James! mahalo nui for sharing it here. You put together a good listing Pete, and I’m adding the permalink here for this conversation once it drops off your main page:
http://www.greatcircle.com.au/2007/05/29/ten-customer-service-maxims/
Your #7 speaks volumes: Your job is important; that’s why customers come to you. Treat yourself with respect and learn your job well.

]]> By: Pete Aldin http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-775 Pete Aldin Fri, 01 Jun 2007 18:59:40 +0000 http://talkingstory.org/?p=378#comment-775 I blogged this week about what we expect from customer service operatives. James Shewmaker made the following observation in the comments: "How you treat your employees affects how they treat your customers - and employees are a form of customer who can also go to the competition." I blogged this week about what we expect from customer service operatives. James Shewmaker made the following observation in the comments: “How you treat your employees affects how they treat your customers – and employees are a form of customer who can also go to the competition.”

]]> By: Phil Gerbyshak Challenges You to Make It Great! http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-779 Phil Gerbyshak Challenges You to Make It Great! Fri, 01 Jun 2007 01:33:53 +0000 http://talkingstory.org/?p=378#comment-779 <strong>Super Heroes and Super Powers: 5 for Friday</strong> Super Heroes and Super Powers: 5 for Friday

]]> By: Rosa Say http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-774 Rosa Say Thu, 31 May 2007 23:13:29 +0000 http://talkingstory.org/?p=378#comment-774 Aloha Rich, good to have you stop by! That new supervisor of yours is the one fortunate to have you care for them; the fact that you say, *I'm excited about it* is huge! You are already bringing an attitude of aloha to those three weeks ahead of you, and you will both reap much reward from your optimism and enthusiasm. I've been reading your blog for a while now Rich, and you bring such thoughtfulness and ho'ohana-rich intent to the way you manage; hana hou! Aloha Rich, good to have you stop by!
That new supervisor of yours is the one fortunate to have you care for them; the fact that you say, *I’m excited about it* is huge! You are already bringing an attitude of aloha to those three weeks ahead of you, and you will both reap much reward from your optimism and enthusiasm.
I’ve been reading your blog for a while now Rich, and you bring such thoughtfulness and ho’ohana-rich intent to the way you manage; hana hou!

]]> By: simplerich http://talkingstory.org/2007/05/5-things-employees-need-to-learn/comment-page-1/#comment-773 simplerich Thu, 31 May 2007 21:02:42 +0000 http://talkingstory.org/?p=378#comment-773 How perfectly timed! I'll be training a new supervisor three of the next five weeks and I'm excited about it. Thank you for your fortuitously timed post! How perfectly timed!
I’ll be training a new supervisor three of the next five weeks and I’m excited about it. Thank you for your fortuitously timed post!

]]>