Comments on: Challenge Your Most Brilliant Self: Burn Your Boats http://talkingstory.org/2009/11/challenge-your-most-brilliant-self-burn-your-boats/ Starting new conversations in the workplace! Tue, 07 Feb 2012 17:13:02 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Rosa Say http://talkingstory.org/2009/11/challenge-your-most-brilliant-self-burn-your-boats/comment-page-1/#comment-3374 Rosa Say Mon, 02 Nov 2009 15:55:04 +0000 http://talkingstory.org/?p=2983#comment-3374 Good points Rich. "Under promise and over deliver" is a coaching mantra we use quite a bit, and it works well because the "over deliver" part means you don't minimize your own self-expectations and you still go for the dazzle. I am often guilty of getting too ambitious in my workshop facilitation agendas, for the time that we interact with each other on a more modest lesson presentation is much more valuable - so thankfully, my hefty facilitation prompts get cherry-picked, and I'm the only one who knows! Good points Rich. “Under promise and over deliver” is a coaching mantra we use quite a bit, and it works well because the “over deliver” part means you don’t minimize your own self-expectations and you still go for the dazzle.

I am often guilty of getting too ambitious in my workshop facilitation agendas, for the time that we interact with each other on a more modest lesson presentation is much more valuable – so thankfully, my hefty facilitation prompts get cherry-picked, and I’m the only one who knows!

]]> By: Rich G. http://talkingstory.org/2009/11/challenge-your-most-brilliant-self-burn-your-boats/comment-page-1/#comment-3373 Rich G. Mon, 02 Nov 2009 13:01:58 +0000 http://talkingstory.org/?p=2983#comment-3373 Your second point was funny to me by how timely it was. A consultant at our main office instituted a weekly phone conference with all us area supervisors (I'm a HUGE fan of meetings that go for hours on the phone by the way (where's the "not really" html tag again?). After six weeks of them and several of us keeping notes on promises vs. delivered and following up on them it was decided by the consultant that perhaps a week wasn't enough time to get things done on their end so now they're bi-weekly meetings and everybody's happier. I think he made the same mistake a lot of people (myself included) make at the beginning of a program like this, they intend the world and accidentally over-promise and then wind up under-delivering and that's just the worst. He recognized it and addressed it and we were all happier for it. It's important that he dialed it back right away, only six weeks into it and didn't just stop the meetings. That's the danger. Customers see under delivering and then watch to see what happens next. Is it withdrawal of the offer or adaptation to fix things? .-= Rich G.´s last blog ..<a href="http://feedproxy.google.com/~r/Simplerich/~3/4UTRe5b00ec/" rel="nofollow">Daily Five Minutes for your life</a> =-. Your second point was funny to me by how timely it was. A consultant at our main office instituted a weekly phone conference with all us area supervisors (I’m a HUGE fan of meetings that go for hours on the phone by the way (where’s the “not really” html tag again?). After six weeks of them and several of us keeping notes on promises vs. delivered and following up on them it was decided by the consultant that perhaps a week wasn’t enough time to get things done on their end so now they’re bi-weekly meetings and everybody’s happier.

I think he made the same mistake a lot of people (myself included) make at the beginning of a program like this, they intend the world and accidentally over-promise and then wind up under-delivering and that’s just the worst. He recognized it and addressed it and we were all happier for it. It’s important that he dialed it back right away, only six weeks into it and didn’t just stop the meetings. That’s the danger. Customers see under delivering and then watch to see what happens next. Is it withdrawal of the offer or adaptation to fix things?
.-= Rich G.´s last blog ..Daily Five Minutes for your life =-.

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